NGELGAMES Co.,Ltd. is based in the Republic of Korea. As a Korean-headquartered company, NGELGAMES Co.,Ltd. is required to comply with applicable Korean privacy and data protection laws, regulations and guidelines. We are also committed to respecting applicable privacy laws in those jurisdictions in which we operate.
2. Collection of personal information
As noted below and depending upon your particular use of the Services, we collect information from you, from third parties, and automatically through your use of our Services, some of which is required and some of which is optional.
2. 1. Registration & Profile Information
To use the Services, we may require you to register by logging in through a third party account (“Third Party Account”) such as Facebook, Google or Game center account; when you do so, NGELGAMES assigns a unique identifier to each Third Party Account as login information, and doesn’t store any information provided by Third Party Account.
2. 2. Age
For age verification purposes, we may collect date of birth from users before we permit them to use the Services.
2. 3. Purchases
If you make a purchase within the Services through the relevant app store, we may collect and maintain your purchase history and details; however, we do not receive your credit card number.
2. 4. Device Identifiers
We may collect IP information, unique device identifier, MAC address, IMEI, device ID, application ID or other identifiers; for users under 13, we will only use such information to support our internal operations, pursuant to the Children’s Online Privacy Protection Act Rule (COPPA), and we will not use such identifiers to track user activities across ours or third party mobile application.
2. 5. Other Automatically Collected Info
In addition, the following information may be collected while you use the Services:
activity and usage records
improper usage record and hack/fraud detection information
mobile device information (model, OS information, language and country information, geographic location information)
other statistical or technical information related to your device or the version of our Services that you are using.
3. Use of personal information
We use your information, including your personal information, for the following purposes:
To provide and operate the Services, to respond to your requests, complaints and communications, to verify your identity, to process your transactions, to provide technical support and troubleshooting, and for other customer service purposes;
To develop new products and services;
For member identification, fraud prevention, and detection of improper usage;
Notification of activities to friends, user search & sign-up;
To tailor the content and information that we may send or display to you, to offer personalized content and to assist us in advertising our services.
To send you event information, marketing messages and advertisements;
To better understand how users access and use our Services, to respond to user desires and preferences, and for other research and analytical purposes;
To administer our contests;
To protect our rights and the rights, health and safety of others; and
Where required by law or legal process
4. Disclosure of personal information
We do not sell or rent your personal data to others. NGELGAMES will only share your personal data with your consent, or as explained below:
Other Users. To other users/friends if you choose to share such information;
Service Providers. To third party vendors, service providers, contractors or agents who perform functions on our behalf; these third parties may be located outside of the United States.
Business Transfers. If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to the other company.
In Response to Legal Process. In order to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena.
We may share and disclose aggregate or de-identified information about users or derived from our users’ use of the Services with third parties for marketing, advertising, research, analytical or similar purposes.
The service providers we may share your information with include:
[Entrustment of Personal Information Processing]
Entrusted Party : NGELGAMES
Affair : System development and operation required for the game service “Lord of Dice”
Retention Period : Until the user’s deregistration from the service, or the termination of entrustment agreement
Contact : email@example.com
5. U.S. Users under 13
Our Services are not designed for children under 13. We may collect date of birth from users, and may prevent users under 13 from using certain of the Services that are directed to general audiences. We may also permit users who have indicated that they are under 13 to use the Services without providing their personal information to us; in such cases, we will take steps to prevent the user from submitting personal information to us, we will not collect unique identifiers in order to track (or permit others to track) such users across multiple apps or websites, and we will not send targeted advertising or marketing to such users.
6. Tracking and analytics
7. Destruction of personal information
The user's personal information is to be destroyed immediately once the purpose of the collection and use of personal information is fulfilled. The procedure and method of destruction is as follows:
Personal information stored in electronic file formats is to be deleted using technical means which make the information unrecoverable. Personal information printed on paper is to be destroyed through shredding or incineration.
However, improper usage records will be kept for one year and then destroyed using the means described above, in accordance with NGELGAMES’ internal policy to prevent any dispute arising from the user’s improper use of the Services. Personal information which is required to be retained by law and their respective provisions are as follows:
Record on sign/advertisement: 6 months (The Act on Consumer Protection in Electronic Commerce)
Record regarding contract or withdrawal of offer: 5 years (The Act on Consumer Protection in Electronic Commerce)
Record on payment and supply of goods: 5 years (The Act on Consumer Protection in Electronic Commerce)
Record on consumer complaint or dispute treatment: 3 years (The Act on Consumer Protection in Electronic Commerce)
Website visit record: 3 months (The Protection of Communications Secrets Act)
8. Security of your personal information
NGELGAMES takes commercially reasonable security measures to protect against unauthorized access to, or unauthorized alteration, disclosure or destruction of, sensitive data that you share and we collect and store. Despite our efforts to enhance a security level of the NGELGAMES Service, we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. We strongly encourage you not to share your account password with any third parties for any reasons. If you have questions regarding the security measures of NGELGAMES Service, please contact us at firstname.lastname@example.org.
9. Your rights
You may review, amend, and control your personal information as set forth herein:
The user may view and edit his or her personal information at any time.
The user may at any time withdraw his or her agreement on personal information provision
If a user requests the revision of personal information, the user's information is not to be used or provided until the revision is completed to ensure the use and provision of accurate personal information. If such information has already been provided to any third party, the recipient will be immediately notified of the change so that the information will be revised.
NGELGAMES understands the special need to protect the online privacy of minors under the age of 13 (hereinafter “Children”) who are may citizens, and does not intentionally collect the personal information of the Children. If you believe that NGELGAMES collects such personal information, please contact NGELGAMES via Customer Service.
10. Questions and complaints
For any inquiries, complaints, feedback or other matters related to personal information protection which arise while you use the Services, please contact the Privacy Protection Officer or the responsible department.
[Privacy Protection Officer and Responsible Department]
- Department: Privacy Protection Department
- Contact: Customer Service [E-Mail: email@example.com]
Updated Date: July 16, 2018